No, the PhoneAll card can only be used from Italy.
Yes, you can use PhoneAll international phone card to make calls in Italy at absolutely competitive rates.
The receiving point will issue you a receipt from the terminal containig all the information for using the acquired service:
- PIN, that is the number to use in making the phone calls;
- Serial number, that is the number to communicate in case of problems in using the PIN;
- Toll free numbers or geographical numbers for accessing the service
You can use the credit by making calls in the following way:
- Dial the toll free number or geographical number indicated on the receipt;
- Dial the secret code (PIN) indicated on the receipt;
- Dial the phone number you would like to call including the code.
PhoneAll is valid for 90 days from the first call.
Just follow the normal procedure for making the call and wait for the voice mail to provide information on remaining minutes for calls to that destination. Call PhoneAll Customer Service to find out the remaining credit in euros.
Just contact PhoneAll Customer Service by dialling 06.21.01.21 from Monday to Friday, from 09.00 to 13.00 and from 14.00 to 18.00.
The rates are available on this website on the section RATES.
The minutes for conversation indicated on PhoneAll prioce list are calculated on the basis of a € 10,00 card. The rates vary depending on the country being called, the type of phone being used to call (landline-mobile) and on the type of option chosen (toll free number or local number).
- Dial the toll free number or geographical number indicated on the receipt;
- Dial the secret code (PIN) indicated on the receipt;
- Dial the phone number you would like to call including the code.
The toll numbers and 2 maingeographical number are indicated on the PhoneAll receipt.
Yes, the PhoneAll international calling card can be used from any Italian telephone (phone booth, landline or mobile phones), provided it operates with tone dialling. Some landline carriers do not allow using the Toll Free number printed on the card; in this case contact the Customer Service of your carrier to mention the problem. Alternatively you can always use the local/geographical access number: it is always advisable to use this number (since it offers lower charges) if your telephone plan includes free minutes or unlimited phone calls to the national landline network.
PhoneAll can not be used for calls to Italian and foreign value-added numbers and Emergency numbers.
Yes, you can use the Toll Free number, however contrary to what happens when you use an Italian mobile phone, some variable costs may be charged according to the GSM carrier used. Therefore, we suggest to contact your carrier before using PhoneAll with a foreign mobile phone roaming in Italy. Intermatica cannot be held liable for any surcharge applied by foreign carriers.
Yes you can, however the persons receiving the roaming call will also be charged by their carriers, as usual.
La carta PhoneAll configura il credito in base al Numero con il quale si accede al servizio (Numero Verde o numero Geografico), Origine della chiamata (rete fissa o mobile), Operatore d’appartenenza, Paese di destinazione, Rete fissa o mobile del Paese di destinazione.
I minuti a disposizione vengono comunicati appena prima del collegamento al numero chiamato.